Safety Precautions for Care from Your Primary Care Team

On behalf of the entire team at MarinHealth, we'd like to take a moment to say thank you for your loyalty and support. The past several months has been unlike anything we've ever experienced, and we're working hard to evolve so we can continue to care for you, our staff, and our community in a meaningful way. Part of that has meant serving you in new ways, whether that's with telehealth (video) visits, or through carefully orchestrated in-person visits.

It really can't be said enough — your health, and the health of our medical community are our priority. And every decision we make is with this in mind. We want to be sure the approach we're taking to re-open our office is thoughtful, integrates excellent cleaning and infection control policies, and therefore creates an environment that's safe for everyone.

Below are the stringent protocols we have added to safeguard your care.

COVID-19 Screening

  • Guiding patients with symptoms of COVID-19 to our Adult Acute Care Clinic, where they can be treated separately and safety.

Enhanced Sanitation

  • Implemented even stronger cleaning protocols and using wipes and cleaners especially proven to kill Coronavirus; increasing deep cleaning and sanitization.

Personal Protective Equipment (PPE)

  • Providing face coverings for employees and providers and, as needed, for our patients.
  • Outfitting care team members with face shields, masks and gloves for every patient visit.

Social Distancing Protocols

  • Setting aside specialized times for visits with high-risk patients, or using video visits.
  • Taking steps to allow for social distancing of six feet or more, including limiting reception room seating, prompt placement in exam rooms, and limiting the number of patients we have in the office at any one time
  • Offering contactless payment options via Apple Pay and Google pay.

All of these precautions are meant to keep you and your family as safe as possible during this unprecedented time. Thank you for choosing MarinHealth Primary Care in San Rafael. We are honored by your trust and we look forward to caring for you for years to come!